Terms and Conditions
Short Term Rental Agreement for Mountain View Lodge
This Rental Agreement ("Short Term Rental Agreement for Mountain View Lodge") is made and
effective from the date of booking between Drew Ramasco Jr and Yasmin Ramasco as the
Owners ("Owner", “Owners”, “us”) and the undersigned ("Guest", "you", "Renter" whether one or
more) regarding the property known as Mountain View Lodge ("Rental Property", “Property”,
“cabin”) located in Sevier County, Tennessee.
This property is advertised on multiple online listing and booking platforms, each of which
outlines different policies, terms, and conditions. For consistency, the policies, terms, and
conditions listed in this Agreement shall prevail and supersedes any and all other policies, terms
and conditions described on the listing and/or booking site that you may have originally used to
inquire and/or book this property, unless specifically stated otherwise. YOUR WRITTEN OR
ELECTRONIC SIGNATURE ON THIS AGREEMENT, ELECTRONIC ACCEPTANCE OF THIS
AGREEMENT, OR PAYMENT OF MONEY OR TAKING POSSESSION OF THE PROPERTY
AFTER RECEIPT OF THE AGREEMENT IS EVIDENCE OF YOUR ACCEPTANCE OF THE
AGREEMENT AND YOUR INTENT TO USE THIS PROPERTY FOR A VACATION RENTAL.
Even if you do not sign at the bottom, when you book a reservation, you are
acknowledging this agreement and will adhere to the rules below.
In consideration of the mutual covenants and conditions herein, Owner does hereby rent to
Guest the Property named here in the following terms and conditions:
1. SECURITY DEPOSIT/DAMAGE DEPOSIT: If you consent to the terms of this Agreement, we
require a deposit of $299 USD to make a reservation. Your Security deposit converts to a
Damage deposit upon check-in. If you booked through AIRBNB this is just an acknowledgement
and no extra fee will be charged unless a claim is submitted.
For bookings made via third party sites that do not collect Security deposit, Owners may require
a security deposit as a Guest's credit card hold authorization or other means of payment prior to
granting access to Property. Owners will return or release your deposit (as applicable) within two
(2) weeks after check-out, less any damages or excessive cleaning fees, provided the following
provisions are met:
A. No damage is done to the property or its contents, beyond normal wear and tear, and
no contents are missing. Any damage or missing items noticed upon arrival must be reported
immediately. If damages are done to the property or its content, you will be responsible for the
full cost of repair/cleaning/replacement. This may include fees above and beyond the deposit
value.
B. Linens are in good condition and none are missing.
C. Dishware, glassware, cookware, and utensils are washed and put away in the
cabinets or placed in the dishwasher with the dishwasher started.
D. No occupancy greater than the stated maximum of 5 PEOPLE OR the registered
number of guests documented on this contract, whichever is lower; that number includes
children and infants ages 0 and up.
E. There was no smoking or evidence of smoking inside the rental and cigarette butts
are properly disposed of (not on the ground). Evidence of smoking inside Mountain View Lodge
will result in forfeiture of the entire damage deposit.
F. Cabin is left in a clean, neat condition. Cabin furniture in its original location. No
furniture shall be moved or relocated. Yard area is left in a clean and neat condition with all
refuse bagged and placed in the designated trash cans or bear-proof containers outside.
G. Nothing is missing from the cabin and premises, including furniture, decorations,
electronics, music/video/gaming, appliances, games, books, or any other property as
documented in the inventory listings and web site pictures.
2. PAYMENT: Your balance due in full (including taxes) and will be noted on your deposit receipt
confirmation.
A. All reservations must be paid in full fourteen (14) days prior to your check-in date.
B. 48 hours prior to check in (if all payments have been received), we will provide you
rental information documents by email which includes directions, check-in instructions,
keyless entry code, and other useful information for your stay.
C. Credit card convenience fees may apply.
3. CANCELLATIONS: Should you have to cancel your reservation for any reason, please
contact the booking website immediately.
A. We will follow cancellation policies, according to the respective website by which the
renter booked our property.
B. We will not issue refunds for no-shows, shortened stays because of late arrival, early
departures, inclement weather, or power outages.
C. Fees paid by Guest to the 3rd party booking site/portal/online travel agency site may
be retained by that site in the event of a cancellation per the respective site's policy.
D. Owners are not responsible for the fees collected by 3rd party sites from Guests. If
you are concerned about possible cancellation, we highly recommend obtaining
cancellation/travel insurance to cover your trip.
4. ACTS OF GOD/CONSTRUCTION NOISE: Owners shall not be liable for events beyond its
control which may interfere with Guest's occupancy, including but not limited to, Acts of God,
acts of governmental agencies, fire, strikes, emergencies, inclement weather, utility outages and
construction noise from nearby sites. NO REFUND will be offered in these circumstances.
5. WEATHER AND ROAD CONDITIONS: Our cabin has easy access on paved roads. Though
significant winter storms are rare, sometimes 4-wheel drive/all-wheel drive and/or tire chains
may be required during winter storms. Road surface conditions are not guaranteed at any time
and roads are not serviced by snow plows. No changes or refunds will be given for Guest’s fear
of driving on curvy or steep roads. There are no refunds given due to weather. We do not
provide transportation or take responsibility for towing service or vehicle damage/loss incurred
on public or private roads or while at the property.
6. PET STAYS: Mountain View Lodge DOES NOT allow pets, as the owner’s family member is
SEVERELY allergic (anaphylaxis) to pet hair/dander. If any evidence of a pet(s) is found in the
cabin or on the premises, you will be asked to vacate immediately, will forfeit your entire rental
payment and damage deposit, and will be billed for any costs associated with the required
cleaning and repairs above and beyond the damage deposit.
7. CHECK-IN/CHECK-OUT: Check-in time is no earlier than 4 PM (Eastern Time) at the
property. 48 hours prior to arrival, we will provide you with the address, a code and instructions
for keyless entry into the property. Check-out time is no later than 10 AM (Eastern Time). Please
do not arrive early or depart late, as this will adversely affect the ability of our housekeeping staff
to prepare the premises for occupancy. If you do not vacate the property by the stated check-out
time, you will be charged $50 for each additional thirty (30) minutes you occupy the property, up
to the amount of one (1) night’s stay.
8. INCLUSIVE FEES: Rates and fees include a one-time linen setup and cleaning service at the
time of departure.
9. NON-SMOKING RENTAL: Smoking is NOT permitted inside the cabin or on the premises. If
we have to pick up butts on the grounds, $150 will be deducted from your deposit. If physical
evidence or odor of cigarette smoke is discovered inside the property after your rental, you will
forfeit your entire damage deposit and will be billed for any costs associated with odor removal
above and beyond the damage deposit.
10. ACCOMMODATIONS & FURNISHINGS: The Property is privately owned and furnished by
the Owners according to their taste. The kitchen comes stocked with adequate cookware and
dinnerware. Beds have sheets, bedspreads, and pillows. You will need to bring all supplies and
personal items not specifically mentioned in this agreement. No refunds will be made for missing
cabin items or cabin amenity inadequacies; however, every effort will be made to replace the
missing items or to resolve any cabin deficiencies/damages.
11. CONDITION OF PROPERTY: When you arrive, the property should be clean and ready for
your stay with the following: linens for all beds and sofa bed, blankets, pillows, bath towels,
hand towels, washcloths. The gas fireplace will be operational October through April, depending
on the temperature. If the cabin is not clean when you arrive, please contact Owners
immediately. We will do our very best to correct the situation. Do not tamper with smoke
detectors or fire extinguishers. Immediately report any issues noticed with these fire prevention
devices.
12. COMPLIMENTARY WIFI: We provide complimentary WIFI for your convenience via
Comcast. Log in instructions are provided inside the cabin or via email.
A. Owners cannot guarantee internet/WIFI connection availability, speed and quality at
all times;
B. No unauthorized/copyrighted/pirated downloads are allowed. If the
provider/authorities inquire or notify Owners about such downloads that took place during your
stay, Owner(s) will turn over your information to the requesting parties.
C. No streaming services are provided (Netflix, Hulu, Disney+). All TVs are ROKU Smart
Tvs and are set to GUEST mode. This means if you wish to watch anything, you are responsible
for logging in with your own accounts. When you go to login, it will ask for your check out date
and automatically log you out upon your departure.
13. REPAIRS & SERVICE CALLS: We take pride in maintaining our cabin and perform regular
maintenance to keep everything in good working order. It is impossible, however, to guarantee
that all appliances, hot tub, fireplaces, etc. will be in working condition 100% of the time. We will,
however, make every effort to correct any problem you encounter during your stay as soon as
possible. Non-emergency maintenance issues will be handled during normal business hours. If
maintenance is required, please contact the owners first at (352)-843-0578 (Drew) or
(352)-362-0550 (Yasmin). While we will attempt to correct all issues as quickly as possible, no
refunds will be made for mechanical failures of hot-tub, appliances/electronics, or
interruption/loss of utilities (including satellite TV, phone, power, or Wi-Fi).
14. PERSONAL ITEMS, VALUABLES and ELECTRONICS: We (Owners) and our insurance
company are not liable in any way for damage, loss, or theft of items you bring to the cabin. This
includes, but is not limited to, items damaged by electrical surges or lightning, burglary when
you are at or away from the cabin, or items left accidentally after your stay is complete. If you
leave something behind that you want returned to you, please contact us as soon as possible.
In this event, you will be responsible for shipping and handling costs, which will be deducted
from your damage deposit.
15. HOT-TUB: An Addendum to this contract related to the hot tub is included at the end of this
document. This Addendum must be reviewed and signed in addition to the main contract. There
are health risks associated with the use of hot tubs. Hot tub use is strictly at your own risk.
16. FIRES PROHIBITED: Creating or purchasing a fire pit or outdoor fire log is absolutely
PROHIBITED on this property due to safety reasons. Do not attempt to burn anything in the gas
fireplaces.
17. DEPARTURE DUTIES: Prior to check-out, all dishware, glassware, cookware, and utensils
should be washed and put away in cabinets or in the dishwasher with the wash started. Do not
strip beds (i.e., please leave them unmade with sheets and pillowcases left on – this is for the
convenience of our guests and allows housekeeping to easily determine if all linens are present
prior to laundering). Towels from both bathrooms should be gathered and placed in the bathtub
for that room. Place all garbage in the outdoor bear-proof container. NO UNBAGGED REFUSE.
Ensure the hot-tub is covered..Ensure all exterior windows and doors are locked. After exiting
the front door, make sure you have pulled the door tightly, then press the lock button on the
keyless entry, and always verify that the door has been locked.
18. GAS FIREPLACE & GRILL: The property has two gas fireplaces which will be operational
October through April (dependent on temperature and weather).
A. The living room fireplace works off a timer which is located to the upper right of the
fireplace.
B. The master bedroom fireplace works off of a timer which is located on the wall to the
right of the headboard.
C. The gas grill is located on the covered back porch area.
D. When operating the fireplace, a capable adult of at least 18 years must be in the room
at all times until the fireplace is off and cool. Minors are prohibited from operating the fireplace.
Do not tamper with any valves or controls related to the fireplace or propane tank.
E. The back-porch gas grill must be turned off when not monitored by a capable adult.
The grill operates using an underground propane storage tank. It is equipped with a timer that
must be set to utilize the grill. Do not leave the gas grill unattended at any time.
F. Minors must be monitored closely when around the fireplace or grill to avoid injury.
19. MINIMUM AGE AND MAXIMUM OCCUPANCY: You must be at least twenty-five (25) years
of age to rent this Property, and provide a copy of valid government-issued photo ID within 48
hours of booking acceptance. You agree and affirm that the property is to be occupied by at
least one adult of at least 25 years of age; and not to exceed 5 people (whose names must be
provided at the time of booking), whether inside the dwelling and/or on the property grounds. No
third-party rentals: Guests signing this agreement must physically occupy the property during
the entire rental period. At no time should minors (under the age of 18) be left at the property
without the Guest being present. Any reservation obtained under false pretense will be deemed
to be canceled; you or any member of your party will not be permitted to check in, and if already
checked in, may be required to vacate the property immediately. Violation of these terms will
result in immediate termination of stay, and forfeiture of your deposit and rent.
20. SHORT-TERM VACATION STAY – NOT A LEASE: Guest expressly acknowledges and
agrees that this Agreement is for transient occupancy of the Property, and that Guest does not
intend to make the Property a residence or household, and Guest has no rights to renewal or for
recurring usage. Guests shall not sublet the property in whole or in part.
22. HOUSE PARTIES: House parties are strictly prohibited and are grounds for immediate
eviction and forfeiture of your deposit and rent. No fraternities, school, civic, or other groups are
allowed unless the Owner grants prior approval. Violations of these rules are grounds for
expedited eviction with no refund of any kind. Events are considered on a case-by-case basis
and require advance written permission by the Owners.
23. INDEMNIFICATION AND HOLD HARMLESS; RIGHT OF ENTRY; ASSIGNMENT: Owner
does not assume liability for the loss, theft, damage or injury (or death) to persons or their
personal property. Guest(s) agree to indemnify and hold Owner harmless for any liabilities, theft,
damage, cost or expense whatsoever arising from or related to any claim or litigation which may
arise out of or in connection with Guest’s use and occupancy of the rental property or its
contents, including but not limited to claims for personal injury or property damage/loss. Guest
expressly recognizes that any insurance for property damage or loss which the Owner may
maintain on the property does not cover the personal property of Guest(s), and that Guest
should purchase his/her own insurance if such coverage is desired. Guest agrees that Owner or
Owner’s representatives may enter the property to investigate disturbances, check occupancy,
check damages, and make repairs as Owner or Owner’s representatives may deem
appropriate. In an emergency, Owner or his agent may enter the property at any time without
securing prior permission from Guest. Owner will make every attempt to contact the guests prior
to any emergency entry. Guests hereby acknowledge and grant specific permission to Owner to
enter premises at any time for inspection purposes should Owner reasonably believe that
Guests are causing or have caused any damage to the Property.
24. ADDITIONAL TERMS AND CONDITIONS: Any modifications to the terms and conditions
above must be approved in advance by the Owner.
A. Rates, terms and conditions are subject to change without notice.
B. Guest assures the Owner that the Guests will observe all conditions and terms of this
lease as to maintaining the property in good order and appearance and will conduct themselves
in a manner inoffensive to neighbors. Offensive conduct could include, but is not limited to, the
use of vulgar language, playing loud music, reckless driving/speeding or rude/sexual behavior
which can be heard or seen by our neighbors. If the Guest(s) choose to be outside after 10:00
PM ET, noise and talking must be kept to a low level so that it cannot be heard by the
neighboring houses. If complaints are received from neighbors concerning violations of this
paragraph, Guests may be immediately denied continued occupancy and will forfeit their deposit
and rent.
C. Guest agrees that any Guest(s) who is found using (or allowing others to use) drugs,
fireworks, or firearms (including BB or Airsoft type guns) on the property will be immediately
denied continued occupancy and will forfeit their deposit and rent monies.
D. No illegal activities by Guest(s) are allowed on the property, whether inside the cabin,
on the grounds or adjoining public right of way. Guests will be fully responsible and liable for any
illegal activity.
E. In the event of a financial dispute with the Guest (possibly due to unpaid damage
assessments or stolen property, as examples), the Guest agrees that they will be subjected to
the jurisdiction of the Magistrate Court – Small Claims Division of Sevier County, Tennessee or
Small Claims Division of Marion County, FL. The Guest agrees to any required travel and
lodging for court dates without any compensation. Owners will seek direct payment from the
Guest in financial disputes and will result in court mandated payroll garnishments if necessary.
F. Guest agrees that during the term of this rental agreement and such further time as
Guest occupies the property, Guest will keep the property clean and free of trash, garbage, and
other waste; and all pipes, wires, glass, plumbing and other equipment and fixtures in the same
condition as at the beginning of rental.
G. No refunds or fee adjustments will be made due to a serious defect in the Property’s
condition unless Guest makes Owner aware of the problem immediately upon discovery and
Owner, or his designated representative(s) are unable to remediate the matter within a
reasonable amount of time.
H. No refunds or discounts will be given due to conditions beyond Owner’s control (such
as insects entering the house, Internet/phone/TV service/utility downtime, Guest Party member
shortened or canceled stays due to any issues including but not limited to family emergencies,
work or other commitments, adverse weather conditions, etc.). Owner agrees to make a
reasonable effort to help remedy any issues as quickly as possible.
I. Owners reserve the right to install and operate security devices or image
capture/image recording devices anywhere on the property outside of the dwelling for the
express purpose of securing the property, driveway, entryway, parking, dwelling and its
contents. By signing this agreement Guest acknowledges his(her) awareness of presence and
operation of such devices on the property, and consents to the possibility of Guest’s (and their
party) images captured, on behalf of him(her) and the entire Guest’s party.
I HAVE READ AND UNDERSTAND THE TERMS AND CONDITIONS ABOVE. I HEREBY
CERTIFY THAT I AM AT LEAST TWENTY-FIVE (25) YEARS OF AGE AND THAT I WILL BE
HELD RESPONSIBLE FOR THE CARE OF THIS PROPERTY BEING RENTED UNDER MY
NAME. I WILL ENSURE THAT ANY AND ALL GUESTS ACCOMPANY ME DURING MY STAY
AT THE PROPERTY UNDERSTAND AND CONFORM TO ALL POLICIES AND
PROCEDURES. I ACCEPT FULL RESPONSIBILITY FOR DAMAGES OR EXTRA CLEANING
CHARGES SHOULD THEY BE DISCOVERED DURING OR AFTER MY DEPARTURE.
Hot Tub Addendum for Mountain View Lodge in Sevier County, Tennessee: Our hot tub is
drained, cleaned, refilled, and chemically sanitized prior to each guest arrival. Because the hot
tub is completely drained and refilled prior to your stay, the water may not be warm until the
evening of your arrival. There are health risks associated with the use of hot tubs. Hot tub use is
strictly at your own risk. The Guest(s) who sign this agreement will be responsible to tell all other
guests in their party of all potential hot tub hazards and rules. Prior to unlocking or using the hot
tub, Guest(s) must completely review and understand the hot tub operating procedures found in
the Rental Instructions as well as the safety items listed on this page. Shower before and after
using the hot tub. This is because some lotions or makeup mixed with the hot tub chemicals can
cause a rash. Showering after hot tub use will lessen the likelihood of rashes related to
exposure to the hot tub chemicals. You should never wear jewelry into a hot tub due to the
chemicals used. The chemicals in hot tubs can also affect color-treated hair or damage
swimsuits. If you have any medical condition (such as heart disease, low or high blood
pressure, circulatory system problems, diabetes, obesity) or are taking any type of drugs please
consult your physician before using the hot-tub. Pregnant women are prohibited from using
hot-tub. Persons who have skin sensitivities or open wounds should not use the hot tub. If you
have consumed or are consuming alcoholic beverages or drugs or have a medical condition
which in conjunction with hot tub use may result in drowsiness, do not use the hot tub due to the
possibility of losing consciousness with the possibility of drowning. Do not use any type of
soaps, shampoo, lotions, bubbles or bath oils in the hot tub, as damage to the hot tub or skin
irritation may occur. If evidence of use of shampoo, bubbles, lotions, bath oils or other
substances is found, your damage deposit will be forfeited. Do not take any products or items
into or around the hot tub, including glass, which may clog the filter, damage the hot tub,
endanger persons, cause injury or skin irritation. Do not submerge your head, ingest the water,
or allow the water to contact your eyes. Minors must be supervised by a capable adult age 18 or
over at all times while in and around the hot tub. Inspect the hot tub water prior to use. If it is too
hot, cloudy, dirty, gritty, smells unusual, or you have any concerns about the water quality, DO
NOT USE THE HOT TUB and call the owners or maintenance for service. Cover must be
placed back on the hot tub and kept closed when not in use or not supervised. This keeps the
water warm, prevents debris from entering the water, and keeps minors or unauthorized
persons from entering the hot tub. Do not use the hot tub if any of the suction fittings have been
removed. DO NOT CLIMB, LEAN, SIT OR STAND ON THE HOT TUB COVER.
Damaged/broken hot tub cover will result in a $250 charge to the Guest. Chlorine/bromine is
used to chemically shock/sanitize the hot tub water when refilled. The plastic chlorine/bromine
tab floater contains pellets that provide ongoing sanitizing during your stay along with the
filtering system of the hot tub. The chlorine/bromine floater must remain in the hot-tub when it is
not occupied by persons. Failure to follow this rule may result in compromised water quality
and/or rashes for guests. If the Chlorine/bromine floater is found to be empty of chlorine tablets,
DO NOT USE THE HOT TUB and call the owners or maintenance for service. If the hot tub is
used frequently during your stay, be aware that the amount of bacteria, body oils, and other
foreign matter may overwhelm the hot tub’s ability to neutralize the bacteria and properly
sanitize and filter the water. If during your stay, you notice any water quality issues, such as
cloudy, dirty, gritty, or smelly water, DO NOT USE THE HOT TUB and call the owners or
maintenance for service. If using the hot tub after 10:00 PM, be considerate of the neighbors by
keeping all noise to a low level. Failure to comply may result in denial of continued occupancy
per the contract and forfeiture of your deposit and rent. In the case of a hot tub emergency, call
911. I have read and understand these hot tub rules and guidelines and will be responsible for
ensuring that all my Guests / members of my party follow the same.
QUICK SUMMARY OF RULES
All guests must be 25 or older
NO PETS/Animals
All guests must sign and return the Rental Agreement
Check in time is 4pm, and check out time is 10am. No early check-in or Late check-out
Please empty the refrigerator and take all trash outside to the bear proof receptacle
Load all dishes into the dishwasher and run it
Do not run the fireplace and the air conditioner at the same time
Smoking is NOT allowed and Drugs of any kind are NOT permitted
No more than 5 persons (including infants) are allowed in the cabin at any time
If you plan to party do not book this cabin. It is our home and you must treat it with respect
Owners are not responsible for any accidents, injuries or illness that occurs while on the
premises or its facilities
Keep the property and all furnishings in good order, removing any items from the cabin including
living and kitchen furnishings is not permitted
You must use your OWN streaming accounts to watch TV.
There is no daily housekeeping service. While linens and bath towels are included in the unit,
daily maid service is not included in the rental rate. We do not permit towels or linens to be
taken from the units
Water and Septic: The cabin is on a well and septic systems. The mineral content in the water is
high. During a drought, the well water may have an odor. The septic system is very effective;
however, it will clog up if improper material is flushed. DO NOT FLUSH anything other than toilet
paper. No feminine products should be flushed at any time. If it is found that feminine products
have been flushed and clog the septic system, you could be charged damages of up to $1000
Any damage to any items in the cabin including couches, chairs, tables, TVs, hot tub, beds,
sheets, towels, pillows, etc, are the responsibility of the renter. Every item will be looked at
before arrival and after departure. If you cause damage, notify the owner immediately. We will
find it and charge you regardless
LOCK YOUR CAR DOORS!!! There are bears in the area and they can open unlocked doors
and damage your vehicle. Do not leave food or trash on the porch or in your car. We do not
cover damages due to wild animals. They can destroy your car so be safe and stay away!
This Rental Agreement ("Short Term Rental Agreement for Mountain View Lodge") is made and
effective from the date of booking between Drew Ramasco Jr and Yasmin Ramasco as the
Owners ("Owner", “Owners”, “us”) and the undersigned ("Guest", "you", "Renter" whether one or
more) regarding the property known as Mountain View Lodge ("Rental Property", “Property”,
“cabin”) located in Sevier County, Tennessee.
This property is advertised on multiple online listing and booking platforms, each of which
outlines different policies, terms, and conditions. For consistency, the policies, terms, and
conditions listed in this Agreement shall prevail and supersedes any and all other policies, terms
and conditions described on the listing and/or booking site that you may have originally used to
inquire and/or book this property, unless specifically stated otherwise. YOUR WRITTEN OR
ELECTRONIC SIGNATURE ON THIS AGREEMENT, ELECTRONIC ACCEPTANCE OF THIS
AGREEMENT, OR PAYMENT OF MONEY OR TAKING POSSESSION OF THE PROPERTY
AFTER RECEIPT OF THE AGREEMENT IS EVIDENCE OF YOUR ACCEPTANCE OF THE
AGREEMENT AND YOUR INTENT TO USE THIS PROPERTY FOR A VACATION RENTAL.
Even if you do not sign at the bottom, when you book a reservation, you are
acknowledging this agreement and will adhere to the rules below.
In consideration of the mutual covenants and conditions herein, Owner does hereby rent to
Guest the Property named here in the following terms and conditions:
1. SECURITY DEPOSIT/DAMAGE DEPOSIT: If you consent to the terms of this Agreement, we
require a deposit of $299 USD to make a reservation. Your Security deposit converts to a
Damage deposit upon check-in. If you booked through AIRBNB this is just an acknowledgement
and no extra fee will be charged unless a claim is submitted.
For bookings made via third party sites that do not collect Security deposit, Owners may require
a security deposit as a Guest's credit card hold authorization or other means of payment prior to
granting access to Property. Owners will return or release your deposit (as applicable) within two
(2) weeks after check-out, less any damages or excessive cleaning fees, provided the following
provisions are met:
A. No damage is done to the property or its contents, beyond normal wear and tear, and
no contents are missing. Any damage or missing items noticed upon arrival must be reported
immediately. If damages are done to the property or its content, you will be responsible for the
full cost of repair/cleaning/replacement. This may include fees above and beyond the deposit
value.
B. Linens are in good condition and none are missing.
C. Dishware, glassware, cookware, and utensils are washed and put away in the
cabinets or placed in the dishwasher with the dishwasher started.
D. No occupancy greater than the stated maximum of 5 PEOPLE OR the registered
number of guests documented on this contract, whichever is lower; that number includes
children and infants ages 0 and up.
E. There was no smoking or evidence of smoking inside the rental and cigarette butts
are properly disposed of (not on the ground). Evidence of smoking inside Mountain View Lodge
will result in forfeiture of the entire damage deposit.
F. Cabin is left in a clean, neat condition. Cabin furniture in its original location. No
furniture shall be moved or relocated. Yard area is left in a clean and neat condition with all
refuse bagged and placed in the designated trash cans or bear-proof containers outside.
G. Nothing is missing from the cabin and premises, including furniture, decorations,
electronics, music/video/gaming, appliances, games, books, or any other property as
documented in the inventory listings and web site pictures.
2. PAYMENT: Your balance due in full (including taxes) and will be noted on your deposit receipt
confirmation.
A. All reservations must be paid in full fourteen (14) days prior to your check-in date.
B. 48 hours prior to check in (if all payments have been received), we will provide you
rental information documents by email which includes directions, check-in instructions,
keyless entry code, and other useful information for your stay.
C. Credit card convenience fees may apply.
3. CANCELLATIONS: Should you have to cancel your reservation for any reason, please
contact the booking website immediately.
A. We will follow cancellation policies, according to the respective website by which the
renter booked our property.
B. We will not issue refunds for no-shows, shortened stays because of late arrival, early
departures, inclement weather, or power outages.
C. Fees paid by Guest to the 3rd party booking site/portal/online travel agency site may
be retained by that site in the event of a cancellation per the respective site's policy.
D. Owners are not responsible for the fees collected by 3rd party sites from Guests. If
you are concerned about possible cancellation, we highly recommend obtaining
cancellation/travel insurance to cover your trip.
4. ACTS OF GOD/CONSTRUCTION NOISE: Owners shall not be liable for events beyond its
control which may interfere with Guest's occupancy, including but not limited to, Acts of God,
acts of governmental agencies, fire, strikes, emergencies, inclement weather, utility outages and
construction noise from nearby sites. NO REFUND will be offered in these circumstances.
5. WEATHER AND ROAD CONDITIONS: Our cabin has easy access on paved roads. Though
significant winter storms are rare, sometimes 4-wheel drive/all-wheel drive and/or tire chains
may be required during winter storms. Road surface conditions are not guaranteed at any time
and roads are not serviced by snow plows. No changes or refunds will be given for Guest’s fear
of driving on curvy or steep roads. There are no refunds given due to weather. We do not
provide transportation or take responsibility for towing service or vehicle damage/loss incurred
on public or private roads or while at the property.
6. PET STAYS: Mountain View Lodge DOES NOT allow pets, as the owner’s family member is
SEVERELY allergic (anaphylaxis) to pet hair/dander. If any evidence of a pet(s) is found in the
cabin or on the premises, you will be asked to vacate immediately, will forfeit your entire rental
payment and damage deposit, and will be billed for any costs associated with the required
cleaning and repairs above and beyond the damage deposit.
7. CHECK-IN/CHECK-OUT: Check-in time is no earlier than 4 PM (Eastern Time) at the
property. 48 hours prior to arrival, we will provide you with the address, a code and instructions
for keyless entry into the property. Check-out time is no later than 10 AM (Eastern Time). Please
do not arrive early or depart late, as this will adversely affect the ability of our housekeeping staff
to prepare the premises for occupancy. If you do not vacate the property by the stated check-out
time, you will be charged $50 for each additional thirty (30) minutes you occupy the property, up
to the amount of one (1) night’s stay.
8. INCLUSIVE FEES: Rates and fees include a one-time linen setup and cleaning service at the
time of departure.
9. NON-SMOKING RENTAL: Smoking is NOT permitted inside the cabin or on the premises. If
we have to pick up butts on the grounds, $150 will be deducted from your deposit. If physical
evidence or odor of cigarette smoke is discovered inside the property after your rental, you will
forfeit your entire damage deposit and will be billed for any costs associated with odor removal
above and beyond the damage deposit.
10. ACCOMMODATIONS & FURNISHINGS: The Property is privately owned and furnished by
the Owners according to their taste. The kitchen comes stocked with adequate cookware and
dinnerware. Beds have sheets, bedspreads, and pillows. You will need to bring all supplies and
personal items not specifically mentioned in this agreement. No refunds will be made for missing
cabin items or cabin amenity inadequacies; however, every effort will be made to replace the
missing items or to resolve any cabin deficiencies/damages.
11. CONDITION OF PROPERTY: When you arrive, the property should be clean and ready for
your stay with the following: linens for all beds and sofa bed, blankets, pillows, bath towels,
hand towels, washcloths. The gas fireplace will be operational October through April, depending
on the temperature. If the cabin is not clean when you arrive, please contact Owners
immediately. We will do our very best to correct the situation. Do not tamper with smoke
detectors or fire extinguishers. Immediately report any issues noticed with these fire prevention
devices.
12. COMPLIMENTARY WIFI: We provide complimentary WIFI for your convenience via
Comcast. Log in instructions are provided inside the cabin or via email.
A. Owners cannot guarantee internet/WIFI connection availability, speed and quality at
all times;
B. No unauthorized/copyrighted/pirated downloads are allowed. If the
provider/authorities inquire or notify Owners about such downloads that took place during your
stay, Owner(s) will turn over your information to the requesting parties.
C. No streaming services are provided (Netflix, Hulu, Disney+). All TVs are ROKU Smart
Tvs and are set to GUEST mode. This means if you wish to watch anything, you are responsible
for logging in with your own accounts. When you go to login, it will ask for your check out date
and automatically log you out upon your departure.
13. REPAIRS & SERVICE CALLS: We take pride in maintaining our cabin and perform regular
maintenance to keep everything in good working order. It is impossible, however, to guarantee
that all appliances, hot tub, fireplaces, etc. will be in working condition 100% of the time. We will,
however, make every effort to correct any problem you encounter during your stay as soon as
possible. Non-emergency maintenance issues will be handled during normal business hours. If
maintenance is required, please contact the owners first at (352)-843-0578 (Drew) or
(352)-362-0550 (Yasmin). While we will attempt to correct all issues as quickly as possible, no
refunds will be made for mechanical failures of hot-tub, appliances/electronics, or
interruption/loss of utilities (including satellite TV, phone, power, or Wi-Fi).
14. PERSONAL ITEMS, VALUABLES and ELECTRONICS: We (Owners) and our insurance
company are not liable in any way for damage, loss, or theft of items you bring to the cabin. This
includes, but is not limited to, items damaged by electrical surges or lightning, burglary when
you are at or away from the cabin, or items left accidentally after your stay is complete. If you
leave something behind that you want returned to you, please contact us as soon as possible.
In this event, you will be responsible for shipping and handling costs, which will be deducted
from your damage deposit.
15. HOT-TUB: An Addendum to this contract related to the hot tub is included at the end of this
document. This Addendum must be reviewed and signed in addition to the main contract. There
are health risks associated with the use of hot tubs. Hot tub use is strictly at your own risk.
16. FIRES PROHIBITED: Creating or purchasing a fire pit or outdoor fire log is absolutely
PROHIBITED on this property due to safety reasons. Do not attempt to burn anything in the gas
fireplaces.
17. DEPARTURE DUTIES: Prior to check-out, all dishware, glassware, cookware, and utensils
should be washed and put away in cabinets or in the dishwasher with the wash started. Do not
strip beds (i.e., please leave them unmade with sheets and pillowcases left on – this is for the
convenience of our guests and allows housekeeping to easily determine if all linens are present
prior to laundering). Towels from both bathrooms should be gathered and placed in the bathtub
for that room. Place all garbage in the outdoor bear-proof container. NO UNBAGGED REFUSE.
Ensure the hot-tub is covered..Ensure all exterior windows and doors are locked. After exiting
the front door, make sure you have pulled the door tightly, then press the lock button on the
keyless entry, and always verify that the door has been locked.
18. GAS FIREPLACE & GRILL: The property has two gas fireplaces which will be operational
October through April (dependent on temperature and weather).
A. The living room fireplace works off a timer which is located to the upper right of the
fireplace.
B. The master bedroom fireplace works off of a timer which is located on the wall to the
right of the headboard.
C. The gas grill is located on the covered back porch area.
D. When operating the fireplace, a capable adult of at least 18 years must be in the room
at all times until the fireplace is off and cool. Minors are prohibited from operating the fireplace.
Do not tamper with any valves or controls related to the fireplace or propane tank.
E. The back-porch gas grill must be turned off when not monitored by a capable adult.
The grill operates using an underground propane storage tank. It is equipped with a timer that
must be set to utilize the grill. Do not leave the gas grill unattended at any time.
F. Minors must be monitored closely when around the fireplace or grill to avoid injury.
19. MINIMUM AGE AND MAXIMUM OCCUPANCY: You must be at least twenty-five (25) years
of age to rent this Property, and provide a copy of valid government-issued photo ID within 48
hours of booking acceptance. You agree and affirm that the property is to be occupied by at
least one adult of at least 25 years of age; and not to exceed 5 people (whose names must be
provided at the time of booking), whether inside the dwelling and/or on the property grounds. No
third-party rentals: Guests signing this agreement must physically occupy the property during
the entire rental period. At no time should minors (under the age of 18) be left at the property
without the Guest being present. Any reservation obtained under false pretense will be deemed
to be canceled; you or any member of your party will not be permitted to check in, and if already
checked in, may be required to vacate the property immediately. Violation of these terms will
result in immediate termination of stay, and forfeiture of your deposit and rent.
20. SHORT-TERM VACATION STAY – NOT A LEASE: Guest expressly acknowledges and
agrees that this Agreement is for transient occupancy of the Property, and that Guest does not
intend to make the Property a residence or household, and Guest has no rights to renewal or for
recurring usage. Guests shall not sublet the property in whole or in part.
22. HOUSE PARTIES: House parties are strictly prohibited and are grounds for immediate
eviction and forfeiture of your deposit and rent. No fraternities, school, civic, or other groups are
allowed unless the Owner grants prior approval. Violations of these rules are grounds for
expedited eviction with no refund of any kind. Events are considered on a case-by-case basis
and require advance written permission by the Owners.
23. INDEMNIFICATION AND HOLD HARMLESS; RIGHT OF ENTRY; ASSIGNMENT: Owner
does not assume liability for the loss, theft, damage or injury (or death) to persons or their
personal property. Guest(s) agree to indemnify and hold Owner harmless for any liabilities, theft,
damage, cost or expense whatsoever arising from or related to any claim or litigation which may
arise out of or in connection with Guest’s use and occupancy of the rental property or its
contents, including but not limited to claims for personal injury or property damage/loss. Guest
expressly recognizes that any insurance for property damage or loss which the Owner may
maintain on the property does not cover the personal property of Guest(s), and that Guest
should purchase his/her own insurance if such coverage is desired. Guest agrees that Owner or
Owner’s representatives may enter the property to investigate disturbances, check occupancy,
check damages, and make repairs as Owner or Owner’s representatives may deem
appropriate. In an emergency, Owner or his agent may enter the property at any time without
securing prior permission from Guest. Owner will make every attempt to contact the guests prior
to any emergency entry. Guests hereby acknowledge and grant specific permission to Owner to
enter premises at any time for inspection purposes should Owner reasonably believe that
Guests are causing or have caused any damage to the Property.
24. ADDITIONAL TERMS AND CONDITIONS: Any modifications to the terms and conditions
above must be approved in advance by the Owner.
A. Rates, terms and conditions are subject to change without notice.
B. Guest assures the Owner that the Guests will observe all conditions and terms of this
lease as to maintaining the property in good order and appearance and will conduct themselves
in a manner inoffensive to neighbors. Offensive conduct could include, but is not limited to, the
use of vulgar language, playing loud music, reckless driving/speeding or rude/sexual behavior
which can be heard or seen by our neighbors. If the Guest(s) choose to be outside after 10:00
PM ET, noise and talking must be kept to a low level so that it cannot be heard by the
neighboring houses. If complaints are received from neighbors concerning violations of this
paragraph, Guests may be immediately denied continued occupancy and will forfeit their deposit
and rent.
C. Guest agrees that any Guest(s) who is found using (or allowing others to use) drugs,
fireworks, or firearms (including BB or Airsoft type guns) on the property will be immediately
denied continued occupancy and will forfeit their deposit and rent monies.
D. No illegal activities by Guest(s) are allowed on the property, whether inside the cabin,
on the grounds or adjoining public right of way. Guests will be fully responsible and liable for any
illegal activity.
E. In the event of a financial dispute with the Guest (possibly due to unpaid damage
assessments or stolen property, as examples), the Guest agrees that they will be subjected to
the jurisdiction of the Magistrate Court – Small Claims Division of Sevier County, Tennessee or
Small Claims Division of Marion County, FL. The Guest agrees to any required travel and
lodging for court dates without any compensation. Owners will seek direct payment from the
Guest in financial disputes and will result in court mandated payroll garnishments if necessary.
F. Guest agrees that during the term of this rental agreement and such further time as
Guest occupies the property, Guest will keep the property clean and free of trash, garbage, and
other waste; and all pipes, wires, glass, plumbing and other equipment and fixtures in the same
condition as at the beginning of rental.
G. No refunds or fee adjustments will be made due to a serious defect in the Property’s
condition unless Guest makes Owner aware of the problem immediately upon discovery and
Owner, or his designated representative(s) are unable to remediate the matter within a
reasonable amount of time.
H. No refunds or discounts will be given due to conditions beyond Owner’s control (such
as insects entering the house, Internet/phone/TV service/utility downtime, Guest Party member
shortened or canceled stays due to any issues including but not limited to family emergencies,
work or other commitments, adverse weather conditions, etc.). Owner agrees to make a
reasonable effort to help remedy any issues as quickly as possible.
I. Owners reserve the right to install and operate security devices or image
capture/image recording devices anywhere on the property outside of the dwelling for the
express purpose of securing the property, driveway, entryway, parking, dwelling and its
contents. By signing this agreement Guest acknowledges his(her) awareness of presence and
operation of such devices on the property, and consents to the possibility of Guest’s (and their
party) images captured, on behalf of him(her) and the entire Guest’s party.
I HAVE READ AND UNDERSTAND THE TERMS AND CONDITIONS ABOVE. I HEREBY
CERTIFY THAT I AM AT LEAST TWENTY-FIVE (25) YEARS OF AGE AND THAT I WILL BE
HELD RESPONSIBLE FOR THE CARE OF THIS PROPERTY BEING RENTED UNDER MY
NAME. I WILL ENSURE THAT ANY AND ALL GUESTS ACCOMPANY ME DURING MY STAY
AT THE PROPERTY UNDERSTAND AND CONFORM TO ALL POLICIES AND
PROCEDURES. I ACCEPT FULL RESPONSIBILITY FOR DAMAGES OR EXTRA CLEANING
CHARGES SHOULD THEY BE DISCOVERED DURING OR AFTER MY DEPARTURE.
Hot Tub Addendum for Mountain View Lodge in Sevier County, Tennessee: Our hot tub is
drained, cleaned, refilled, and chemically sanitized prior to each guest arrival. Because the hot
tub is completely drained and refilled prior to your stay, the water may not be warm until the
evening of your arrival. There are health risks associated with the use of hot tubs. Hot tub use is
strictly at your own risk. The Guest(s) who sign this agreement will be responsible to tell all other
guests in their party of all potential hot tub hazards and rules. Prior to unlocking or using the hot
tub, Guest(s) must completely review and understand the hot tub operating procedures found in
the Rental Instructions as well as the safety items listed on this page. Shower before and after
using the hot tub. This is because some lotions or makeup mixed with the hot tub chemicals can
cause a rash. Showering after hot tub use will lessen the likelihood of rashes related to
exposure to the hot tub chemicals. You should never wear jewelry into a hot tub due to the
chemicals used. The chemicals in hot tubs can also affect color-treated hair or damage
swimsuits. If you have any medical condition (such as heart disease, low or high blood
pressure, circulatory system problems, diabetes, obesity) or are taking any type of drugs please
consult your physician before using the hot-tub. Pregnant women are prohibited from using
hot-tub. Persons who have skin sensitivities or open wounds should not use the hot tub. If you
have consumed or are consuming alcoholic beverages or drugs or have a medical condition
which in conjunction with hot tub use may result in drowsiness, do not use the hot tub due to the
possibility of losing consciousness with the possibility of drowning. Do not use any type of
soaps, shampoo, lotions, bubbles or bath oils in the hot tub, as damage to the hot tub or skin
irritation may occur. If evidence of use of shampoo, bubbles, lotions, bath oils or other
substances is found, your damage deposit will be forfeited. Do not take any products or items
into or around the hot tub, including glass, which may clog the filter, damage the hot tub,
endanger persons, cause injury or skin irritation. Do not submerge your head, ingest the water,
or allow the water to contact your eyes. Minors must be supervised by a capable adult age 18 or
over at all times while in and around the hot tub. Inspect the hot tub water prior to use. If it is too
hot, cloudy, dirty, gritty, smells unusual, or you have any concerns about the water quality, DO
NOT USE THE HOT TUB and call the owners or maintenance for service. Cover must be
placed back on the hot tub and kept closed when not in use or not supervised. This keeps the
water warm, prevents debris from entering the water, and keeps minors or unauthorized
persons from entering the hot tub. Do not use the hot tub if any of the suction fittings have been
removed. DO NOT CLIMB, LEAN, SIT OR STAND ON THE HOT TUB COVER.
Damaged/broken hot tub cover will result in a $250 charge to the Guest. Chlorine/bromine is
used to chemically shock/sanitize the hot tub water when refilled. The plastic chlorine/bromine
tab floater contains pellets that provide ongoing sanitizing during your stay along with the
filtering system of the hot tub. The chlorine/bromine floater must remain in the hot-tub when it is
not occupied by persons. Failure to follow this rule may result in compromised water quality
and/or rashes for guests. If the Chlorine/bromine floater is found to be empty of chlorine tablets,
DO NOT USE THE HOT TUB and call the owners or maintenance for service. If the hot tub is
used frequently during your stay, be aware that the amount of bacteria, body oils, and other
foreign matter may overwhelm the hot tub’s ability to neutralize the bacteria and properly
sanitize and filter the water. If during your stay, you notice any water quality issues, such as
cloudy, dirty, gritty, or smelly water, DO NOT USE THE HOT TUB and call the owners or
maintenance for service. If using the hot tub after 10:00 PM, be considerate of the neighbors by
keeping all noise to a low level. Failure to comply may result in denial of continued occupancy
per the contract and forfeiture of your deposit and rent. In the case of a hot tub emergency, call
911. I have read and understand these hot tub rules and guidelines and will be responsible for
ensuring that all my Guests / members of my party follow the same.
QUICK SUMMARY OF RULES
All guests must be 25 or older
NO PETS/Animals
All guests must sign and return the Rental Agreement
Check in time is 4pm, and check out time is 10am. No early check-in or Late check-out
Please empty the refrigerator and take all trash outside to the bear proof receptacle
Load all dishes into the dishwasher and run it
Do not run the fireplace and the air conditioner at the same time
Smoking is NOT allowed and Drugs of any kind are NOT permitted
No more than 5 persons (including infants) are allowed in the cabin at any time
If you plan to party do not book this cabin. It is our home and you must treat it with respect
Owners are not responsible for any accidents, injuries or illness that occurs while on the
premises or its facilities
Keep the property and all furnishings in good order, removing any items from the cabin including
living and kitchen furnishings is not permitted
You must use your OWN streaming accounts to watch TV.
There is no daily housekeeping service. While linens and bath towels are included in the unit,
daily maid service is not included in the rental rate. We do not permit towels or linens to be
taken from the units
Water and Septic: The cabin is on a well and septic systems. The mineral content in the water is
high. During a drought, the well water may have an odor. The septic system is very effective;
however, it will clog up if improper material is flushed. DO NOT FLUSH anything other than toilet
paper. No feminine products should be flushed at any time. If it is found that feminine products
have been flushed and clog the septic system, you could be charged damages of up to $1000
Any damage to any items in the cabin including couches, chairs, tables, TVs, hot tub, beds,
sheets, towels, pillows, etc, are the responsibility of the renter. Every item will be looked at
before arrival and after departure. If you cause damage, notify the owner immediately. We will
find it and charge you regardless
LOCK YOUR CAR DOORS!!! There are bears in the area and they can open unlocked doors
and damage your vehicle. Do not leave food or trash on the porch or in your car. We do not
cover damages due to wild animals. They can destroy your car so be safe and stay away!